Terms of service

Terms of Service

Welcome to VirzlyToy (“we”, “us”, “our”). By accessing our website or placing an order, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our website.

1) Store information & contact

If you have any questions about these Terms, please contact us at:
Email: chongchongmaomao9@gmail.com
Response time: Typically within 24–48 hours.

2) Eligibility & intended use

By using this website, you represent that you are at least the age of majority in your jurisdiction, or you are using this website under the supervision of a parent/guardian.
Our products are intended for general consumer use. Please follow any instructions and use products responsibly.

3) Products & accuracy

We strive to display product descriptions, images, and pricing as accurately as possible. However:

  • Colors/appearance may vary due to lighting, screen settings, or minor manufacturing updates.

  • We do not guarantee that all information is error-free.

We reserve the right to correct errors and update product information at any time without prior notice.

4) Orders, pricing & payment

All prices are shown in USD unless otherwise stated. We reserve the right to:

  • Refuse, cancel, or limit any order at our discretion (including suspected fraud, unauthorized transactions, or pricing errors).

  • Update prices, promotions, and product availability at any time.

If your payment is declined or flagged, your order may be delayed or canceled.

5) Shipping (cross-border)

We ship internationally/cross-border. Delivery time estimates shown on our website are estimates only and may vary due to customs, carrier delays, weather, peak seasons, or other factors outside our control.

Customs & duties: International orders may be subject to import duties/taxes/customs fees. These charges are the customer’s responsibility unless otherwise stated.

6) Returns & refunds

Returns and refunds are governed by our Refund & Return Policy. Please review that policy before purchasing. For any return request, customers must contact us first at chongchongmaomao9@gmail.com.

7) Prohibited activities

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to hack, disrupt, or misuse our website or services

  • Submit false or misleading information

  • Infringe on our intellectual property rights

We may suspend or block access for violations.

8) Intellectual property

All content on this website (text, images, product pages, logos, graphics) is owned by VirzlyToy or licensed to us, and may not be copied or used without permission.

9) Disclaimer of warranties

To the fullest extent permitted by law, our website and products are provided “as is” and “as available,” without warranties of any kind, either express or implied.

10) Limitation of liability

To the maximum extent permitted by law, VirzlyToy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase/use of our products.

11) Changes to terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the website constitutes acceptance of the updated Terms.