Informativa sulle spedizioni

Shipping Policy

Free Worldwide Shipping
We offer free worldwide shipping on all orders.

Processing time

Orders are processed and dispatched within 24–48 hours after purchase (excluding weekends and holidays). During peak seasons, processing may take slightly longer.

Estimated delivery time

Estimated delivery time is 12–14 business days after dispatch.
Please note delivery times are estimates and may vary due to carrier delays, customs processing, weather, or local delivery conditions.

Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number (when available). Tracking updates may take 24–72 hours to appear.

Address accuracy

Please ensure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Customs & duties (international orders)

International shipments may be subject to customs fees, import duties, or taxes. These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated.

Delays or delivery issues

If your package is delayed beyond the estimated timeframe, please contact us at chongchongmaomao9@gmail.com and we will assist you in checking the shipment status with the carrier.